Once you have made the purchase, you will receive a confirmation e-mail that we've got your order. If you don't receive confirmation e-mail within 2 hours from making an order, please contact us and we will solve the issue directly with you. If you have chosen to pay with invoice, then we will send you an invoice within the next working day. If payment has been made by card or bank-link, then we will process your order right after we have received the payment.
Product is in stock
Description of every product provides information about its availability. If the product is in stock, you can pay for it when picking it up from our store. Products ins tock are prepared for delivery within 1 working day after receiving payment from the customer. However, if the delivery is urgent, we can process it after receiving payment reference from the customer.
Out of stock
If the product is out of stock, it is still possible to order it and we will produce it within 5-10 business days, depending on workload of the factory.
- In 99K store in Riga, Sliezu street 1-117. Prior to pick up of the product, we recommend to contact us and arrange the time. Our 'standard' office hours are 9:00 - 18:00, however, we like to play beach volleyball and chill with friends, therefore it is possible that on some occasions we are not in the office during 'standard' business hours.
- With Standard Mail. Delivery time depends on the location. In territory of Latvia it usually takes 3-5 business days; outside of Latvia, but in Europe (including Norway, UK and Switzerland) officially up to 25 business days; our experience shows that it usually takes 5-10 business days in Europe.
- With 'Parcel machines'. This is the most convenient delivery method which we recommend to our customers who are located in Baltic States. It takes 1-3 business days for delivery.
- Courier. Fast and furious (read: expensive).
- In 99K store. Time of the customer. However, complementary coffee and introduction with our team is invaluable.
- Standard mail - depends on delivery location. From EUR 5,00.
- Parcel machines - depends on delivery location. From EUR 2,60.
- Courier. From EUR 15.
We are borderless and we ship worldwide.